Claiming an out-of-pocket expense

Paid for something for COAH with your own money? You can claim it back through the Weel app. Make sure you have a tax invoice or receipt before you start.

Open the Weel appYou can also find this link in the side menu under Go to Weel App.

The process at a glance

Tap any screenshot to view it full size.

On your phone

  1. 1
    Open Weel and go to the Requests tab at the bottom of the screen.
  2. 2
    Tap the green + button in the bottom corner.
  3. 3
    Choose Submit reimbursement. (The other options, Budget limit update and Subscription limit update, are for requesting changes to card limits, not for claiming money back.)
  4. 4
    If this is your first claim, Weel will ask for your bank details. Enter your account name, BSB and account number. Only Australian bank accounts can be used.
  5. 5
    Upload a photo of your tax invoice or receipt.
  6. 6

    Weel may fill in some details from the receipt for you. Check each one carefully and fix anything that's wrong:

    • Merchant name: who you paid (up to 64 characters)
    • Date of expense: the date on the receipt
    • Scheduled date: today's date
    • Expense amount: the total you paid, including GST
    • Tax: the GST shown on the receipt (leave as zero if no GST was charged)
  7. 7
    Scroll down and complete the remaining fields, including the budget and category, plus any other COAH fields shown.
  8. 8
    Tap Submit. Your claim will appear under Pending until it has been approved. Expense claims are processed weekly, on Thursdays or Fridays.

On a computer

  1. 1
    Log in to the Weel web app.
  2. 2
    Select Reimbursements from the menu on the left.
  3. 3
    Click Request Reimbursement.
  4. 4
    Upload your tax invoice and check the details Weel fills in.
  5. 5
    Complete the remaining fields (budget, category and any COAH fields).
  6. 6
    Click Save.

Before you submit, a quick check

  • -Is the receipt clear and readable, showing the supplier, date, amount and GST?
  • -Is it for COAH business, charged to the right budget?
  • -Expense claims are processed weekly, on Thursdays or Fridays. Submit before the cut-off to make the next run.

Weel's own help article has the latest version of these steps if the app looks different: How to request a reimbursement for an out-of-pocket expense

Questions? Contact the finance team.

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